Designed to give e-commerce businesses insight into their target market’s reactions to their products and services, UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. The app asks audience members to provide live video reactions to your site. It enables every organization to deliver the best customer experience powered by real human insight.

Features:

• Diverse customers research tools, i.e. A/B testing, needs discovery, concept and prototype testing, online/offline customer journeys and ethnographics, Marketing campaign, creative and message testing
• Pre-formatted tests focused on common product problems
• Same-day video interviews with your target customers
• Integrated dashboard for all your tests
• Built-in research pro with real time results analysis

Free trial for all the features, pricing plans: https://www.usertesting.com/plans